Frequently Asked Questions
Why use Your Construction Shop – can’t I just go directly to the tradesmen for work?
Of course, but then you wouldn't receive personal project management, vetted tradesmen who have worked together for many years, and support throughout your project.
We also offer finance options to enable you to complete your project. Equally, we offer special OAP discounts and special maintenance schemes where you are able to call in if you’re a friend or relative with a problem – perhaps an elderly parent living along – and ask us to visit.
In short, why would you want to go elsewhere?
Can I ask for more than one contractor to quote for a job?
Of course.
We have a selection of quality tradesmen working with us. Notably, they are not allowed to discuss any client details with each other guaranteeing you that confidentiality is upheld and honest quoting is delivered in every instance.
What if they don’t turn up to quote?
Please call us, as often there is a very good reason.
We will chase the tradesman up for you.
The quote is vague or not detailed enough?
Please call, we can help you go through quotes if needed or ask the tradesman to be more thorough if you feel you require more details.
What happens if I am not happy with the work or the tradesperson?
Call or come to see us, communication is key.
Our trained staff will be able to resolve issues or answer questions straight away.
Who do I pay?
You pay the tradesman directly, either at stages if it is a large project or at the end when completed.
They will provide an invoice for you to pay. Do not pay until you have received an invoice. Please feel free to call if you have any questions or queries.
What if they ask for more than I was quoted?
Please call the showroom straight away!
Fixed price quotes are the usual method we use, ensuring our clients they know exactly what they are getting for a fixed price.
